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Is there a Mobile App?
Is there a mobile app for Aucto.com.
Do I Have To Be a Seller to Use the App
In order to use the Aucto Seller App, you must be a seller. If you do not have a seller's account on Aucto.com you will not be able to login into the app.
How Do I Login to the Aucto Seller App?
Once the app has been downloaded to your mobile device you are able to log in via the email and password you use to login to your account on Aucto.com
What Does The Aucto Seller App Do?
The Aucto sellers app allows enterprise sellers to catalog assets directly into their virtual warehouse from their mobile device.
Where Can I Download The Aucto Sellers App
You can download the app for android or iOS devices by clicking on the below links.
How Do I List a Tender?
Tenders allow sellers to list lots and receive sealed bids from potential buyers. After the lot in the tender ends, the seller can select the winning bid from the potential buyers.
What Do I Do After My Tender Ends?
After your Tender has ended as a seller, you must decide if you are going to award a winning bid. You have seven days from the end date of your Tender to award a winning bid.
Should I Sell Using a Tender or Auction?
Tenders and Auctions both offer different advantages for selling industrial equipment.
What Do I Do After a Tender Ends?
For buyers, after a Tender ends, the seller will have 7 days to review all offers submitted on lots in the Tender.
What Happened to My Fixed Price Listings?
As of January 31st, 2020, Aucto.com no longer feature Fixed Price Listings, however, they now feature a new selling type known as Tenders.
What is a Tender?
On January 31st, Aucto is proud to announce the launch of our newest feature on Aucto.com. This new selling method is known as Tenders.
What is the Difference Between a Tender and an Auction?
Tenders and Auctions both allow buyers to places bids on the equipment they would like to purchase. But have a different way of awarding that equipment.
What Happened to my Offer on a Fixed Price Listing?
As of January 31st, 2020, Aucto.com phased out all previous fixed priced listings. All fixed-price listings on the site have been removed.
Can I Withdraw My Offer from a Tender?
Once you have submitted an offer in a tender you are unable to withdraw this offer. This is done to ensure our sellers only receive serious offers
What Happened to my Fixed Price Listings Invoices?
With the introduction of Tenders, fixed priced listings will be removed but you will still have access to important documents.
How Do I Register for a Tender?
In order to participate in a Tender on Aucto.com, you must make sure you complete the Tender Registration
Can I Change My Offer in a Tender?
In a tender, you can not lower your offer. However, you can increase your offer on a tender if the lot has not yet ended.
How Do I know if I won a Tender?
A buyer will know if they have won a lot in a tender if they receive a notification in the Aucto messaging center or receives an invoice from the seller.
How Do I Submit an Offer in a Tender?
In order to submit a sealed bid in a tender, you must be registered on Aucto.com and complete the following steps.
How do I Change my Account Information?
How to change your account information on Aucto.com. Buy industrial equipment from Aucto's online auctions and liquidations.
How do I Close my Account?
How to close your account on Aucto.com.
What if I Forgot my Password?
What to do if you have forgotten your password on Aucto.com. Follow these steps to recover your password
I am Unable to Access my Account
If you are having trouble accessing your account, ensure you are using the correct email address and password associated with the account.
How Do I Turn On Two-Factor Authentication On My Account?
Aucto now supports two-factor authentication for our users. See why Aucto is the top industrial equipment auction marketplace today!
How Do I Turn On SMS Notifications On My Account?
Aucto now supports SMS Notifications for our users. See why Aucto is the top industrial equipment auction marketplace today!
How To Create An Account On Aucto.com
How to create an account on Aucto.com. Buy & sell industrial equipment from Aucto's online auctions and liquidations
How do I Contact Aucto?
In this article, you will learn all the different ways to contact the team at Aucto. You can contact Aucto via the phone, email, live chat or social media.
I am Unable to Access a Page on a Website
What to do if you are unable to access a page on Aucto.com. Buy industrial equipment from Aucto's online auctions and liquidations.
How to Edit, Delete and Manage Lots
How to edit, delete and manage lots on Aucto.com. Buy industrial equipment from Aucto's online auctions and liquidations.
What are the Benefits of Buying on Aucto?
When choosing to buy industrial assets & equipment on Aucto you get access to an incredible selection of industrial assets at fair market value.
Does Aucto Store my Credit/Debit Card Details?
Aucto.com will never store your credit/debit card details.
I Already Have an Account, and I’m Trying to Bid in an Auction. Why Can’t I Bid?
What to do if you are unable to bid in an Auction on Aucto.com.
How Do I Bid at an Online Auction On A Mobile Device?
How to bid in an Online Auction on Aucto.com on a mobile device. Buy industrial equipment from Aucto's online auctions and liquidations.
How Do I Bid at an Online Auction?
How to bid in an Auction on Aucto.com. Our latest how-to will walk you through all the steps to bidding in an online auction on aucto
How do I Register for an Auction?
How to register for an auction on Aucto. Read our complete guide on registering for an auction on aucto.

General Support

Need help on Aucto?
e-Mail us at: support@aucto.com
Phone us at: 1-844-326-7305

Technical Support

Having a technical issue?
e-Mail us at: technical@aucto.com
Phone us at: 1-844-326-7310

Seller Support

Question regarding selling?
e-Mail us at: sellers@aucto.com
Phone us at: 1-844-326-7339