How to publish your auction and manage buyers

Once you are done setting up your auction, all of your information is accurate and you have uploaded lots with photos, go ahead and publish your auction. To publish your auction follow these easy steps:

  1. Navigate to the auction you are going to publish, go to seller tools > manage auctions. Under current auctions you will find all of the auctions that are both published and unpublished.
  2. Before you publish an auction you want to go through your auction editor and make sure that you have finalized all your changes and everything is error free.
    1. General Information: Ensure that all of the information is correct because once you publish your auction you will be unable to change it after. Ensure all your title, dates and times are all correct.
    2. Auction Terms: Double check your auction terms for errors. Although you can edit your auction terms post publication, it’s best to avoid making any changes if possible.
    3. Asset Location: Every lot must be allocated to a specific location, if you have added lots in bulk, and you have more than one location, they will not be allocated to any location until you move them yourself. To assign a lot to a location, click on the move lots button on one of your locations and assign your lots to their appropriate location. You can move your lots to different locations post publication as well.
    4. Template: A template is an automatically created page where you can direct buyers, and they can get an overview of your sale at a glance. The images featured in the template are pulled directly from the lot catalog. A useful feature is the ability to add featured photos. You can add up to 8 photos outside of the lot catalog. For example, you can upload overall images of your lots, images of the plant you are liquidating or images of big ticket items here
    5. Lots: Make sure that your lots have no spelling errors and that the information is accurate. Go through your catalogue and pick out the products that you know will attract the most customers to your auction, click on the feature button to display them on your auction template.
    6. If you feel that all of this information is adequate, go ahead and publish your auction
  3. Once your auction is published, buyers will be able to view and browse your sale. Depending on how you have set up your auction, you will have to approve buyers that wish to bid in your auction.
  4. On the buyers tab, you can see who has registered for your auction, when you were setting up the auction you had the option to choose whether or not you want to automatically approve bidders or not, if you selected no, you can analyze each bidder’s profile that has registered for your auction. Click on See Profile, and you can take a look at any bidder’s previous bidding history, and previous comments left for this bidder, with this information you can decide if you would like to allow this person to bid in your auction.
  5. If you approve a bidder, you have the ability to reject them later on if you feel that they are causing you problems in your auction. Any bids that they made would remain on their respective lots, the auction process continues as usual, the only change now would be that the bidder will not be able to continue bidding on items in the auction.
  6. You will find these bidders in the rejected section, if there was a misunderstanding and you wish to reapprove the buyer, that option is available also
  7. You have the option to export bidder information in a neat excel file

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