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To find your invoice from a sale that has ended on the Aucto Marketplace, follow the steps below: Step #1 – Login to your Aucto account by visiting aucto.com/login. Step #2 – After logging in, mouse over the My Account button in the top right corner and select purchases or visit https://www.aucto.com/user/auction-invoice/open Step #3 You […]
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Step #1 Access your open invoice. For instructions on how to find your invoice on Aucto please refer to the How do I find my invoice article. Step #2 Once you see your sales orders, click on the blue pay now button. Step #3 In the bottom right corner below the status, you will see […]
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If you are an eligible reseller or have tax exempt status, please follow the following steps to get the taxes removed from your invoice. You can submit your tax exemption request to support@aucto.com with your sale-order number in the subject line and attach a copy of your tax exemption form. Local tax laws may apply […]
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After submitting your payment, simply email support@aucto.com to schedule your pickup. For further assistance, our Customer Support team can be reached by phone at 844-326-7305.
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All payments must be made through the secure Aucto Payment Gateway (APG). As a buyer, you can choose to make a payment using the options below: Wire Transfer ACH – Automated Clearing House (US) EFT – Electronic Funds Transfer (Canada) Credit Card (ONLY available for sale orders less than $5,000 USD or $5,000 CAD) Instructions […]
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The Aucto seller app allows enterprise sellers to catalog assets directly into their virtual warehouse from their mobile devices. You can have multiple users cataloging assets into your virtual warehouse at one time. The person cataloging the assets takes a couple of images or videos of the assets and enters some basic details, and syncs […]
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You can download the app for android or iOS devices by clicking on the below links. Alternatively on iOS you can download the app by opening your AppStore and Searching for “Aucto Seller App”. For android users, you can download the app by searching for “Aucto Seller App” in the Google Play store. For iOS […]
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Once the app has been downloaded to your mobile device you are able to login via the email and password you use to login to your account on Aucto.com. After entering your email and password and clicking the Sign In button you will be redirected to the app dashboard. If you are not a seller […]
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An anonymous seller is a seller on Aucto.com that wishes to ensure that their identity is not known by the public. This can be done on a sale by sale basis. As part of the anonymity the seller’s name, any logo or branding, and any identifying information will not be displayed on Aucto.com to any […]
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As part of the January 31st, 2020 Aucto.com update Fixed Priced Listings were officially phased out of use. Any fixed priced listings that were unsold have been removed and placed into a draft auction. You can read more about what happened to fixed-priced listings by clicking here. As part of the phasing out process, all […]
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As of January 31st, 2020, Aucto.com no longer feature Fixed Price Listings, however, they now feature a new selling type known as Tenders. This means that at this time there will be no way to add any new Fixed Price Listings and all existing listings will be removed from the website. All existing fixed priced […]
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Once you have submitted an offer in a tender you are unable to withdraw your offer. This is done to ensure our sellers only receive serious offers from buyers who are interested in purchasing their lots. In addition to being unable to withdraw your offer, you also can not lower your offer. However, you can […]
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