Transparent
Buying Process
Protection
through Escrow
Guaranteed
Inspection Period
Pre-Qualified
Sellers
A transparent bidding process...
No surprises, No games, Hassle-free
Comprehensive Item Descriptions
Unhindered Communication with Sellers
Live Media Stream
Transparent Bidding History
Your Payment is protected through Escrow
The Seller doesn't get paid, Until you're satisfied
Buyer Submits Payment to Escrow via APD
Seller Releases Equipment to Buyer
3 Day Inspection period
Payment is Released to Seller
Learn more about
how Aucto protects your cash
After Sale
Inspections and Claims
Most transactions on Aucto go smoothly. However, if there is a problem with your purchase, Aucto's Buyer Protection Policy will ensure you receive the items you bought or get your money back.
Once you purchase and pay for an item on Aucto, you will have 3 days to inspect the item and ensure your purchase is as described. If the item you received is materially different from the description, you can file a claim and Aucto will help you work through a resolution with the Seller or get your money back.
To learn more about Aucto's Buyer Protection and Dispute Resolution Process, Click Here
Payment must be processed through Aucto Payment Distributor
Buyer has 3 days to file a claim upon assuming possession of purchased goods
Buyer and Seller initiate a dispute resolution process
If no resolution is reached between Buyer and Seller, Aucto will mediate a resolution
Qualified and Trusted Sellers
Vetted Sellers
Continuous Monitoring
Feedback Profile
Things to remember before buying on Aucto:
Buyer protection only applies when paying through Aucto's Payment Portal
Not all items or events apply for Aucto Buyer Protection,
look for the Aucto Buyer Protection logo on the item page to verify if item applies for Aucto Buyer Protection
All items on Aucto are sold in as-is, where-is condition, unless otherwise specified
Aucto Buyer Protection covers Buyers against items which are significantly misrepresented
Check our
legal terms for full details
GENERAL SUPPORT
Need help on Aucto?
e-Mail us at: support@aucto.com
Phone us at: 1-844-326-7305